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Ringer väckaren om mobilen är tyst eller på Stör ej?
Yes. On iOS 26 we use AlarmKit, which bypasses silent mode, Focus modes, and Do Not Disturb — just like Apple's built-in Clock app. On older iOS we use a high-priority notification with the loudest sounds Apple allows.
Behöver musikväckaren internet?
Streaming sources (Spotify, internet radio, YouTube) require the internet at wake time. Apple Music tracks you've downloaded work offline. The 12 built-in tones and bundled sleep sounds always work offline.
Behöver jag Spotify Premium?
Yes — Spotify's SDK only allows playback for Premium subscribers. Apple Music alarms work with an Apple Music subscription, and internet-radio alarms are completely free.
Hur fungerar Smart Wake?
Set a window of 5–30 minutes. We read your Apple Watch sleep tracking via HealthKit, detect light-sleep periods inside that window, and fire the alarm at the lightest moment so you wake up less groggy. Falls back to your set time if no light sleep is detected.
Kan jag avsluta min prenumeration?
Anytime, in your App Store account settings. The free trial converts to a paid plan only if you don't cancel before the trial ends. Lifetime is a one-time purchase — never charged again.
Och min integritet?
No tracking, no ads, no analytics SDKs. Sleep data stays on your device and Apple's HealthKit. Spotify / Apple Music tokens are stored in the iOS keychain. Read the full Privacy Policy.

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